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Remark Code
NEMT
Remark Code

Remark Code NEMT — Non-Emergency and Group Emergency Transportation claims need to be submitted to HFS directly

Official Description Non-Emergency and Group Emergency Transportation claims need to be submitted to HFS directly

🗂️ RA835 Mapping & EDI Details

The table below shows how Remark Code NEMT maps to the 835 Healthcare Claim Payment/Advice transaction.

Field Value
Remark Code NEMT
Remark Description Non-Emergency and Group Emergency Transportation claims need to be submitted to HFS directly

⚠️ Common Causes

Remark Code NEMT typically appears on an Explanation of Benefits (EOB) or remittance advice for the following reasons:

  • 1The submitted diagnosis code is not consistent with the provider's specialty or type.
  • 2Missing, incomplete, or invalid secondary/other diagnosis codes on the claim.
  • 3The procedure billed does not align with the diagnosis codes provided.
  • 4Incorrect or outdated ICD code used for the given service date.
  • 5Payer policy requires additional documentation supporting the diagnosis.

Resolution Steps

Follow these steps to resolve a claim denied or adjusted with Remark Code NEMT:

  • 1Review the original claim and verify all diagnosis codes are accurate and current (ICD-10-CM).
  • 2Confirm the diagnosis is appropriate for your provider type and specialty.
  • 3Check for any missing or incomplete secondary diagnosis fields and resubmit corrected data.
  • 4Consult the 835 Healthcare Policy Identification Segment (loop 2110 Service Payment Information REF) if present for payer-specific guidance.
  • 5If the denial appears incorrect, gather supporting clinical documentation and file an appeal with the payer within the timely filing window.
  • 6Contact the payer's provider relations line for clarification if the reason remains unclear after review.

Frequently Asked Questions

What does Remark Code NEMT mean?
Non-Emergency and Group Emergency Transportation claims need to be submitted to HFS directly
Is Remark Code NEMT a denial or informational code?
Remark codes can be either informational or indicate a denial/adjustment. This code is associated with adjustment group (). Always check the accompanying CARC (Claim Adjustment Reason Code) on the remittance for the full picture.
Can I appeal a claim with Remark Code NEMT?
Yes. If you believe the remark was applied incorrectly, you may file an appeal with supporting clinical documentation. Review the payer's appeal guidelines and ensure you file within the timely filing deadline specified in your contract.
What is the difference between a Remark Code and a Denial Code?
A Denial Code (CARC — Claim Adjustment Reason Code) explains why a payment was reduced or denied. A Remark Code provides supplemental information to clarify the adjustment — they often appear together on the same remittance line.
Where do I find Remark Code NEMT on the remittance?
On an 835 ERA, look in loop 2110 (Service Payment Information) under the RMK segment. On a paper EOB it typically appears in the "Remark" or "Message" column alongside the service line.
Disclaimer: The information on this page is provided for educational purposes only and reflects general industry guidance. Always verify codes and policies directly with the payer or consult a certified medical billing professional for claims-specific advice.